Perform quality reviews and audits of manual fraud decisions and chargeback/dispute handling.
Identify trends in errors and inconsistencies to produce QA reports and drive process improvements.
Partner with various teams to define QA standards, playbooks, and scoring frameworks.
MoonPay is a unified payments platform that simplifies buying, selling, and swapping digital currencies. With over 30 million customers and 500 partners, the company operates globally with a focus on compliance and building a secure, enterprise-grade platform.
Own, manage, and continuously refine validation processes across all stages of the delivery lifecycle, ensuring that data and product outputs meet defined quality standards
Partner with Data Science, Panel On Demand, and Discover teams to design, implement, and enforce quality tollgates that support consistent, repeatable delivery
Lead and coordinate UAT activities, including test planning, execution, documentation, and stakeholder review ceremonies
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.